Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Introduction
XAP TV ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
We may collect several types of information from and about users of our services, including:
- Personal Information: This includes information by which you may be personally identified, such as name, email address, postal address, phone number, and payment information.
- Usage Information: Details of your visits to our website and services, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
- Device Information: Information about your computer, internet connection, and mobile device, including your IP address, operating system, browser type, and device identifiers.
3. How We Collect Information
We collect information from you when you:
- Register for an account
- Subscribe to our service
- Fill out a form
- Use our website or services
- Contact customer support
- Participate in surveys or promotions
We also collect information through cookies and similar technologies. Cookies are small data files stored on your device that help us improve our services and your experience, see which areas and features of our services are popular, and count visits.
4. How We Use Your Information
We may use the information we collect about you for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, and promotions
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
5. Disclosure of Your Information
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
- To our subsidiaries and affiliates
- To contractors, service providers, and other third parties we use to support our business
- To fulfill the purpose for which you provide it
- For any other purpose disclosed by us when you provide the information
- With your consent
- To comply with any court order, law, or legal process
- To enforce our Terms of Service
- If we believe disclosure is necessary to protect the rights, property, or safety of XAP TV, our customers, or others
6. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our services. Any transmission of personal information is at your own risk.
7. Your Choices About Our Collection, Use, and Disclosure of Your Information
We strive to provide you with choices regarding the personal information you provide to us. You can:
- Tracking Technologies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our services may then be inaccessible or not function properly.
- Promotional Offers: If you do not wish to have your email address used by us to promote our own or third parties' products or services, you can opt-out by following the instructions in those emails or by contacting us.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on our services. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
10. International Data Transfers
Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.
11. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website home page or by email.
The date the Privacy Policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this Privacy Policy to check for any changes.
12. Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at [email protected].
Last updated: April 4, 2025